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Product Experience Specialist (Bilingual Japanese)

nintendo

Redmond, WA
Product Scrum Master Public Relations

Job Score

100 pts
On-site model (+70) Product (+10) Scrum Master (+10) Public Relations (+10)

Nintendo of America

About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/. 

SUMMARY:
Supports product marketing campaign launch activities for assigned titles, projects, campaigns, and game services and accounts initiatives. Trained product spokesperson responsible for interacting with and presenting products to internal teams, agencies, media and consumers.

DESCRIPTION OF DUTIES

  • Supports product launch activities, community outreach, consumer messaging, and branding initiatives.
  • Supports planning and execution of ongoing services for pre/post-launch, digital content, online account promotions, in-game events, online and physical competition events, and ongoing marketing campaigns.
  • Writes, proofs and edits print and online marketing materials, and internal product summaries.
  • Supports writing and editing of scripts for videos and presentations; may include Nintendo Direct, trailers and other consumer-facing media and marketing activities.
  • Assists other Nintendo of America (NOA) departments with writing scripts and copy, and demonstrating games.
  • Prepares comprehensive product content outlines. Leverages product knowledge and data driven insights to influence campaign strategy and tactics.
  • Educates and demonstrates products to internal and external on product features.
  • Monitors consumer reaction and PR effectiveness, and provides analytical reports.
  • Works and collaborates cross functionally with various stakeholders including Nintendo Company Ltd. (NCL), Pokemon Company International (TPCi), outside partners, internal teams, and media.
  • Reviews marketing materials to ensure consistency with game content and campaign strategy; routes marketing materials to NCL Global Marketing team and TPCi for approval and feedback.
  • Evaluates products and services for quality and marketability and writes product evaluation reports.
  • May serve as backup to Product and Player Experience Lead for GaaS products as assigned.
  • Supports and reviews the production of advertising including TV, digital, consumer facing trailers, and print.
  • May include hosting or starring in videos.
  • May support complex, high profile launches as part of a team working with leaders and senior specialists.
  • Demonstrates products in videos, livestreams and live demos in trade show settings.
  • Contributes to development coordination and communication; performs some administrative duties.
  • Bilingual: Communicates directly with Japanese development teams, coordinating asset approvals and communicating promotional plans as needed.
  • Bilingual: Translates written and verbal communications including emails, product evaluations and other documentation, and conference calls with development and promotions teams in Japan.
  • Demonstrated experience with Microsoft Copilot and other productivity technologies to enhance workstream management, improve team efficiency, and support scalable business operations.
  • Performs interpretation for developer interviews with media.
  • Provides support to the Product Marketing Team, the broader Product Development & Publishing Department, and related projects.
  • Assist in video and TV commercial work as product expert.

SUMMARY OF REQUIREMENTS

  • Two plus years of related experience.
  • Good game play skills and the ability to identify key selling points and marketing opportunities.
  • Strong knowledge of Nintendo and Pokemon IP, franchises, and games.
  • Excellent organization skills with acute attention to detail and accuracy.
  • Strong PC skills (Excel, PowerPoint, Microsoft Word, and MS Teams preferred).
  • Ability to effectively communicate using multiple methods.
  • Ability to work with highly confidential information.
  • Ability to work independently with limited supervision.
  • Historical and current knowledge of the video game industry for home and mobile markets helpful.
  • Familiarity with Japanese business practices.
  • Bilingual: Fluent in English and Japanese with strong bilingual spoken and written communication skills.
  • Requires working knowledge and experience in own job family and broadens capabilities; has worked with and is proficient with current practices and procedures.
  • Requires expanded knowledge in own job family and broadens capabilities.
  • Undergraduate degree in Writing, Communications, Business, a related field, or equivalent education and experience.
  • Valid passport may be required for international travel.
  • Requires Japanese Language Proficiency Test (JLPT) N1 certification or equivalent abilities.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time. 

This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.

Pay Range:
$39.42—$63.08 USD
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About Product Management

Product Management is one of the most strategically relevant areas in technology organizations. The Product Manager is responsible for defining product vision, prioritizing features, and coordinating multidisciplinary teams to deliver value to users.

Essential skills include strategic thinking, data analysis, communication, leadership, and technical knowledge. Tools like Jira, Confluence, Miro, and analytics platforms are fundamental in daily work.

Salaries for PMs range from entry-level to senior positions at major tech companies, with growing opportunities for international remote work.

About Scrum Master

The Scrum Master is the professional responsible for facilitating the adoption of Scrum and agile practices within development teams. They act as servant leaders, removing impediments, promoting continuous improvement, and ensuring Scrum events and ceremonies happen in the best possible way.

Key skills include event facilitation (sprint planning, daily, review, retrospective), backlog management, team coaching, conflict resolution, and agile metrics (velocity, burndown, cycle time). Knowledge of Jira, Trello, Azure DevOps, and frameworks like Kanban, XP, and SAFe is a differentiator.

Scrum Masters in technology companies are highly valued, especially those who can promote team autonomy, create psychologically safe environments, and lead agile transformations at scale. The field offers opportunities from junior scrum master to agile coach, head of agile, and director of agile transformation.

About Public Relations

The Public Relations (PR) area focuses on managing the reputation, image, and communication of an organization with its various stakeholders (such as clients, investors, employees, media, and the community). PR professionals develop corporate communication strategies, manage media relations (press relations), organize institutional events, and work in image crisis prevention and management.

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Proficiency in Office Suite is an essential skill for professionals across various areas. Microsoft Excel, Word, PowerPoint, and Outlook are fundamental tools in the corporate day-to-day, while Google Workspace and other collaborative solutions are gaining increasing space.

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Tech & Remote Glossary

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Async (Asynchronous Work)
A communication model where responses don't need to be immediate. Instead of back-to-back meetings, the team relies on well-structured documents, threads, and messages. It's the gold standard for global companies spanning multiple time zones.
Sync (Synchronous Work)
The opposite of Async. It requires the team to be online and available at the same time for meetings, live chats, and real-time collaboration.
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A quick daily meeting (usually 15 minutes) common in Agile (Scrum) methodologies. The team answers three questions: What did I do yesterday? What will I do today? Are there any blockers?
All-Hands / Town Hall
A company-wide meeting involving all employees. Usually led by the founders (C-Levels) to present results, new goals, and answer team questions.
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A recurring individual meeting between a professional and their direct manager. It is used for career alignment, feedback, and problem-solving, not just for project status updates.

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PTO (Paid Time Off)
Instead of strict, categorized leave policies, modern US companies usually offer a flexible pool of days (e.g., 20 days of PTO, or even "Unlimited PTO") that you can use for vacations, sick days, or personal matters, while receiving your regular compensation.
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Company ownership. The startup offers you the right to buy shares at a heavily discounted strike price in the future. If the company grows, goes public, or is acquired, these shares can be highly lucrative.
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The rule that controls your Equity. It usually lasts 4 years. You don't get all the shares on day one; you "earn" them gradually as you stay with the company. A "1-year Cliff" means you must stay for at least one year to receive your first batch of shares.
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Unlike Stock Options (where you have the right to buy the stock), RSUs are actual shares the company grants you as a bonus or part of your compensation package, following a strict Vesting schedule.
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The most common international hiring model for global talent working for US companies. You act as a service provider (business-to-business), receiving the gross salary (often six-figure compensation) without standard local payroll tax deductions at the source.

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The "robot" that reads your resume. Software like Greenhouse, Ashby, and Workday are used to filter candidates by keywords before a human even looks at the document. (Pro tip: this is why your resume must be clean, semantic, and have the right keywords).
JD (Job Description)
The document that lists the responsibilities, technical requirements, and benefits of the open position.
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The interview stage that evaluates if your core values, communication style, and worldview align with the company's culture. This is the ultimate test of your Soft Skills.
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The integration process. It's the period of your first few weeks at the company, where you get your access credentials, learn about the culture, study the internal documentation, and understand how the product works.

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Expert Tip

Generative Design and AI as a Co-pilot

If the last decade in digital design was defined by mobile standardization and UX/UI becoming the core of product development, 2026 marks the dawn of a new era. We are no longer designing just for flat glass screens; we are building intelligent ecosystems, three-dimensional environments, and autonomous algorithms.

For designers looking to stand out and secure the best six-figure remote opportunities in the US tech market, understanding where the industry is heading is no longer a "nice-to-have" differential—it's a matter of professional survival. Below, we break down the four major trends that will dictate hiring and compensation in the 2026 design landscape.

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The fear of Artificial Intelligence replacing designers is officially in the past. In 2026, generative AI is deeply and natively integrated into industry-standard tools like Figma, Adobe, and Framer. The most valued skill by top-tier tech companies is no longer speed in aligning components, but rather algorithmic art direction and prompt design.

  • UI Automation: Wireframing, component variations, and complex design systems can now be generated with a few text prompts.
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With the maturation of mixed reality devices (such as the Apple Vision Pro and Meta's advanced lineups), Spatial Design has evolved from an experimental niche to a mandatory department in Big Tech and forward-thinking startups.

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3. Conversation Design and Invisible Interfaces (Zero-UI)

Driven by the omnipresence of Large Language Models (LLMs), the way users interact with systems has fundamentally changed. In 2026, many of the best interfaces don't rely on buttons or hamburger menus; they are conversational. UX Writing and Conversation Design have taken center stage.

  • The Challenge: How do you design the "personality" and flow of a virtual assistant so it feels natural, empathetic, and on-brand, rather than like a rigid robot?
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The ESG (Environmental, Social, and Governance) agenda has finally reached the product design tables. The internet consumes a massive amount of energy, and in 2026, tech companies are being strictly held accountable for their digital carbon footprint.

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Conclusion: The Evolution of Talent

The 2026 design market is highly rewarding for those who embrace complexity. The barrier to entry for making "pretty screens" has dropped significantly, but the demand for professionals who can solve intricate business problems through empathy, strategy, and the mastery of new technologies has never been higher.

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